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OpenInsight for Universe and Unidata (U2) Frequently Asked Questions

As an OpenInsight developer, do I have to use the U2 database?

No. The use of a U2 database is provided in addition to our standard linear hash database.

As a U2 developer who already owns U2 licenses, how do I get started with OpenInsight?

You may purchase OpenInsight for U2 (OI only) for the number of users you need.  Contact Revelation Software for pricing information.  This includes our OpenInsight development toolkit, network drivers and access to the OpenInsight for U2 forums on our web site.

Is more support available?

Yes, you can subscribe to our annual WORKS program.  The OpenInsight WORKS program provides OpenInsight maintenance and upgrades, technical support (telephone and web-based) and other technical content.

Does Revelation Software offer training programs on the use of OpenInsight?

Yes, we have Authorized Training Centres throughout the United States, Mexico, United Kingdom, Australia and New Zealand.

Why would Revelation enter into this partnership?

U2 developers and users have a need to enhance their legacy applications.  OpenInsight enables them to achieve these needs while preserving their existing database and business logic.  In addition, for existing OpenInsight developers and users, the U2 databases have a number of features that OpenInsight does not currently have.

Is the pricing different if I use a U2 database?

Yes.  The U2 databases require the purchase of U2 licenses, which also have annual maintenance fees.  OpenInsight for U2 will be offered at special pricing.

When is this change available?

Users can already use OpenInsight as a front end to the U2 databases.  Contact Revelation Software for pricing information.

Do I still need to purchase a Universal Driver?

OpenInsight for U2 will include a Universal Driver bundled with every purchase.

If I use the U2 database, will I need to make any changes to my system?

No, OpenInsight’s U2 connector is so seamless that once the connection is made, OpenInsight sees and treats the U2 data as if it were native OpenInsight tables.  Reports, Forms, Windows, and Programs will all work the same way, without any need for changes or recompilation.

If I have tech support questions, will I have to call Rocket Software?

No, first line of support will be Revelation Software.  Revelation personnel have been trained in the U2 databases and should be able to answer most of your questions.  If not, your support contact will be forwarded to Rocket Software.

U2 databases can run on more platforms than OpenInsight.  Does it now mean that OpenInsight can run on more platforms?

On the back end, yes.  If OpenInsight is running on a Windows or Linux desktop and can communicate to the U2 database via TCP/IP, then there should be no problem.  However, we have not tested every possible back end, so your mileage may vary.

Where can I find out more information about the U2 databases?

Universe and Unidata (U2) Data Servers are licensed by Rocket Software.  Their U2 Product Family page provides more information about these licenses and where and how to obtain them.

 

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