Revelation Software Application Support Service
Organisations occasionally need a level of support that the packaged support options do not cater for. For instance, a faster 'priority' response might be needed from a larger organisation who does not wish to 'wait in line' where any time waiting for a support resource to become available is unacceptable.
Revelation Software UK therefore offer a Support Retainer option which can be fully customised to suit any organisations specific needs and budget. Based on a Premium Level of support, this is the ultimate level of support that the company offers.
Furthermore, owing to the enduring nature of most Revelation Software based applications, many remain in use beyond the support period provided by the original system author, or the author ceases trading, etc. In these situations, Revelation Software's Application Support package can be used to ensure that support is at hand when needed. This level of support can be used to support RevG, Advanced Revelation (ARev) and all versions of OpenInsight.
Please contact us to discuss your requirements and to maintain a solid safety net for your Revelation Software based system.