Technical Support ServicesRevelation Software's mission is to excel and provide leadership in the design, development, delivery, service, and support of component-based application development tools for network computing architectures. Our goal is to lead the market by enabling professional application developers and development teams to implement and deploy distributed Web - and network-based packaged and custom business applications. Technical Services provides the focal point for this goal. Revelation Software offers a wide variety of paid and free Technical Support programs. Within the portfolio is a combination of support programs to fit your particular needs. See the table below for a summary of our Technical Support Offerings. Summary of Revelation Software’s Technical Support OfferingsTechnical Support
Program | Delivery Medium | Cost | Available for | Versions supported | Primary Source | | Installation1 | Telephone, email or via
web submission form | free | OpenInsight,
Network Products | current shipping version | Revelation Technical Support Team | | OpenInsight WORKS | Telephone, email or via
web submission form | free to WORKS
subscribers | OpenInsight | any version released
within past year | Revelation Technical Support Team | | Incident | Telephone, email or via
web submission form* | Pay per unit | OpenInsight
Network Products
Advanced Revelation | any version | Revelation Technical Support Team | Online Discussion
(Public) | www.revelation.com | free | OpenInsight
Network Products
Advanced Revelation
RevG | any version | Revelation Community | Online Discussion
(WORKS) | www.revelation.com | free to WORKS
subscribers | OpenInsight | any version released
within past year | Revelation Technical Support Team
and Development |
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1 Many of our products are available for purchase with an installation option. All product installations are carried out using fully qualified and experienced
installation engineers. Please Contact Us for more details about this option. |
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