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Revelation Software Privacy Policy

How we use your information

This privacy notice tells you what to expect when Revelation Software Limited (RevUK) collects personal information. It applies to information we collect about:


Visitors to our websites

When someone visits www.revsoft.co.uk we use a third-party service, provided by Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, how they move through the website, where they are located in the world, etc. This information is only processed in an anonymised manner which does not identify anyone, nor does it reveal and personal information. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this with a clear notification on the page where the information is to be collected from and we will explain what we intend to do with it.


Use of cookies by RevUK

RevUK’s Cookie Consent program includes a Show Details dropdown which identifies which cookies are being used and some descriptive information about what they are and how they are used. They are further categorised by those that are necessary on the site, those which are preference based, that collect statistics, those used for Marketing and unclassified cookies.


WordPress

Martyn uses a third-party service, WordPress.com, to publish his personal blog. This is mentioned here purely because it has come to be seen as the RevUK official blog. The blog is hosted at WordPress.com, which is run by Automattic Inc. the blog uses a standard WordPress service to collect anonymous information about users' activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help him to improve it. WordPress requires visitors that want to post a comment to enter a name and email address. For more information about how WordPress processes data, please see Automattic's privacy notice at https://automattic.com/privacy/


People who contact us via social media

We use Facebook, Twitter, LinkedIn and WordPress as our online social media resources. If you send us a private or direct message via social media, the message will be stored on the used platform within the used platform’s published terms and conditions, which in turn have been accepted by the user (data Subject). This information will not be shared with any other organisation.


People who call our office by phone

We often capture names, phone numbers, email addresses and other personal details during the phone call. These are used to process the phone call and to log the phone call in our contact manager. This data is only used for daily business and other legitimate business interest purposes, such as following up on phone enquiries, responding to phone enquiries, etc.


People who email us

We use industry standard virus protection for all incoming and outgoing emails but you should be aware that any emails we send or receive may not be protected in transit. We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.


People who use RevUK’s products and services

RevUK provides business services to businesses and individuals around the world. We have to hold the details of the people who have requested the service in order to provide it. However, we only use these details to provide the service the person has requested and for other closely related purposes. For example, we might use information about people who have purchased a software license to ensure that it is performing as expected and to notify them of any bugs that have been fixed and enhancements made and which might improve the users use of the software license. OpenInsight WORKs is a subscription-based license and when people do subscribe to our services, they can cancel their subscription at any time through a simple email or phone request.


Job applicants, current and former RevUK employees

RevUK is the data controller for the information you provide during the employment process unless otherwise stated. If you have any queries about the process or how we handle your information please contact us at info@revsoft.co.uk .

 

What will we do with the information you provide to us?

All of the information you provide during the process will only be used for the purpose of progressing your application, or to fulfil legal or regulatory requirements if necessary. We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes or store any of your information outside of the European Economic Area. The information you provide will be held securely by us and/or our data processors whether the information is in electronic or physical format. We will use the contact details you provide to us to contact you to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.


What information do we ask for, and why?

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is necessary. The information we ask for is used to assess your suitability for employment. You don’t have to provide what we ask for but it might affect your application if you don’t.


Application stage

We ask you for your personal details including name and contact details. We will also ask you about your previous experience, education, referees and for answers to questions relevant to the role you have applied for. Our recruitment team, and other relevant RevUK staff, will have access to all of this information. You will also be asked to provide equal opportunities information. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide, will be used only to produce and monitor equal opportunities statistics.


Assessments

We might ask you to participate in assessment days; complete tests or occupational personality profile questionnaires; and/or to attend an interview – or a combination of these. Information will be generated by you and by us. For example, you might complete a written test or we might take interview notes. This information is held by the RevUK. If you are unsuccessful following assessment for the position you have applied for, we may ask if you would like your details to be retained on file. If you say yes, we will proactively contact you should any further suitable vacancies arise.


Conditional offer

If we make a conditional offer of employment we will ask you for information so that we can carry out pre-employment checks. You must successfully complete pre-employment checks to progress to a final offer. We are required to confirm the identity of our staff, their right to work in the United Kingdom and seek assurance as to their trustworthiness, integrity and reliability. You will therefore be required to provide:

  • Proof of your identity – you will be asked to attend our office with original documents, we will take copies.
  • Proof of your qualifications – you will be asked to attend our office with original documents, we will take copies.
  • You may be asked to complete a criminal records declaration and/or to declare any unspent convictions.
  • We may request to undertake a Basic Criminal Record check via the UK Disclosure and Barring Service, which will verify your declaration of unspent convictions.
  • We will contact your referees, using the details you provide in your application, directly to obtain references.
  • We may also ask you to complete a questionnaire about your health. This is to establish your fitness to work.

If we make a final offer, we will also ask you for the following:

  • Bank details – to process salary payments.
  • Emergency contact details – so we know who to contact in case you have an emergency at work.
  • Other specified details to comply with UK employment law.

Post start date

Some roles require a higher level of security clearance. For example, to fulfil application development or support contracts with the MoD, Government, etc. Where possible, this will be clear on the job advert. If this is the case, then you will be asked to submit relevant information to a vetting agency identified at the time. Our vetting provider will tell us whether your application is successful or not. If it is unsuccessful, RevUK may not be told the reason(s) why but we might need to review your suitability for the role or how you perform your duties. Our Code of Conduct requires all staff to declare if they have any potential conflicts of interest, or if they are active within a political party. If you complete a declaration, the information will be held on your personnel file indefinitely.


Use of data processors

Data processors are third parties who provide elements of our recruitment service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.


Position Acceptance

If you accept a final offer from us, some of your personnel records will be held on RATS which is an internally used system to maintain company data records securely. Your details will be provided to our preferred data processor at the time in order to process your salary and to submit employment record details to HMRC to fulfil our legal obligations as an employer.


How long is the information retained for?

If you are successful, the information you provide during the application process will be retained by us as part of your employee file for the duration of your employment plus 7 years following the end of your employment. This includes your criminal records declaration, fitness to work, records of any security checks and references.

If you are unsuccessful at any stage of the process, the information you have provided until that point will be retained for 6 months from the closure of the campaign. Information generated throughout the assessment process, for example interview notes, is retained by us for 6 months following the closure of the campaign.

Equal opportunities information is retained for 6 months following the closure of the campaign whether you are successful or not.


How we make decisions about recruitment?

Final recruitment decisions are made by senior RevUK management (Directors). All of the information gathered during the application process is taken into account. You are able to ask about decisions made about your application by speaking to your RevUK contact or by emailing recruitment@revsoft.co.uk.


Your rights

Under the Data Protection Act 1998 and the General Data Protection Regulations 2016, you have rights as an individual which you can exercise in relation to the information we hold about you. Such information will be made available on written request and it will be provided in line with then current GDPR regulations.


Complaints or queries

RevUK tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.

This privacy notice was drafted with conciseness and clarity in mind. It does not provide exhaustive detail of all aspects of RevUK’s collection and use of personal information. However, we are happy to provide any additional information or explanation needed. Any requests for this should be sent to the address below. If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office being the statutory body which oversees data protection law in the United Kingdom. The ICO can be contacted via www.ico.org.uk/concerns.


Access to personal information

RevUK tries to be as open as it can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations 2016. If we do hold information about you we will:

  • give you a description of it.
  • tell you why we are holding it.
  • tell you who it could be disclosed to.
  • let you have a copy of the information in an intelligible form.

To make a request to RevUK for any personal information we may hold, you will need to put the request in writing and mail it using a recorded postal method to the address below. If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone. If we do hold information about you, you can ask us to correct any mistakes by contacting RevUK using the address below, or by telephoning the office and providing the details over the phone.


Disclosure of personal information

In many circumstances we will not disclose personal data without consent. However, when we receive a complaint from a person about an individual, their conduct or otherwise, or any other business-related complaint, personal data will usually be passed to any relevant regulatory bodies, any individuals or organisations that the complaint is about and other individuals and organisations where there is a legal responsibility to disclose that information. This normally includes the identity of the complainant and any other individuals involved in the complaint. This is inevitable where, for example, the accuracy of a person’s record is in dispute. If a complainant doesn’t want information identifying him or her to be disclosed, we will try to respect that. However, it may not be possible to handle a complaint on an anonymous basis.

When we receive a complaint from a person we make up a file in our contact management software to help us to properly manage, monitor and progress the complaint. This normally includes the identity of the complainant and any other individuals involved in the complaint. We will only use the personal information we collect to process the complaint and to check on the level of service we provide.

We will keep personal information contained in complaint files in line with our retention policy. This means that information relating to a complaint will be retained for seven years from closure in our contact manager which is protected through the use of encryption.


Links to other websites

This privacy notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 23rd February 2018.


How to contact us

If you want to request information about our privacy policy you can telephone our office, email us using info@revsoft.co.uk or you can write to: Revelation Software Limited Boundary House, Boston Road, London, W7 2QE.